SAFITRI, Puput; SETYOWATI, Martyarini Budi; NINGRUM, Ema Wahyu. Hubungan Handling Complaint Skill Tenaga Kesehatan dengan Kepuasan Pasien di Rumah Sakit Umum Hermina Purwokerto. Jurnal Lintas Keperawatan, [S. l.], v. 7, n. 2, p. 57–65, 2026. Disponível em: https://ejournal.poltekkes-smg.ac.id/ojs/index.php/LIK/article/view/16344. Acesso em: 21 oct. 2026.