ANALISIS PENGARUH BUDAYA ORGANISASI TERHADAP KINERJA DAN KEPUASAN CIVITAS AKADEMIKA POLTEKKES KEMENKES SEMARANG

Hermien Nugraheni, Supriyadi Supriyadi, Sadimin Sadimin

Abstract


TITLE

Analysis of organization-practice effect toward performance and satisfaction of Poltekes Kemenkes Semarang civitas academic

ABSTRACT

Organizational culture in Health Polytechnic of Semarang to implementation for college’s quality assurance system would guide the academic community of Health Polytechnic Semarang about how a job is well done and what is important. The aim of this study is to analyze the influence of organizational culture on the performance and satisfaction of the academic community in Health Polytechnic Semarang to implementation of College’s Quality Assurance System.

The method used to collect data in this study is a survey method. The research design used for user satisfaction survey of graduates is a cross -sectional (cross-sectional). The research variabels include: Organizational Culture , Academic Community Performance and Satisfaction in the implementation of College’s Quality Assurance System in Health Polytechnic Semarang and stakeholder satisfaction about Health Polytechnic Semarang’s graduate.

The results showed that most respondents performs well and satisfied with the implementation of the College’s Quality Assurance System. Stakeholder satisfaction levels for Health Polytechnic Semarang graduates are in the category of "enough". With components that the highest satisfaction level in the integrity and the lowest on self-development component. Organizational culture variables that affect performance are: innovation and the courage to take risks, attention to detail things, people orientation, and stability, as well as the most influential are: stability. Variable organizational culture that influence satisfaction is the attention to detail matters, people orientation, and stability, while the most influential is the attention to detail matters.

 

Key words : organizational culture , performance, satisfaction

Keywords


organizational culture , performance, satisfaction

Full Text:

PDF

References


Arikunto, S, 2010, Prosedur Penelitian : Suatu Pendekatan Praktek, Binarupa Aksara, Jakarta

Samuel H, 2005, Pengaruh Kepuasan Konsumen Terhadap Kesetian Merek, JURNAL MANAJEMEN & KEWIRAUSAHAAN, VOL. 7, NO. 1, MARET 2005: 74-82

Kotter dan Haskett, 2000, Dampak Budaya Perusahaan Terhadap Kinerja, PT. Prehalindo, Jakarta (terjemahan Benyamin Molan)

Moeljono, D, 2003, Good Corporate Goverment, Jurnal Manajemen dan Bisnis, BENEFIT FE UMS, Vol.9 no. 2 th 2005

Robbins, Stephen P.; Judge, Timothy A., 2007. Perilaku Organisasi Buku 2, Jakarta: Salemba Empat Jakarta

Sugiyono, 1999, Metode Penelitian Bisnis, Penerbit Alfabeta, Bandung

Udan B, 2002. Pengaruh Praktek Manajemen Sumber Daya Manusia terhadap Budaya Organisasi dan Kinerja Perusahaan. Disertasi Universitas Airlangga, Surabaya

Unit Penjaminan Mutu, (2008), Prosedur Standar Audit Internal, Poltekkes Kemenkes Semarang.




DOI: https://doi.org/10.31983/jkg.v3i2.1779

Refbacks

  • There are currently no refbacks.


Jurnal Kesehatan Gigi (p-ISSN: 2407-0866 e-ISSN: 2621-3664), is published by Jurusan Keperawatan Gigi, Politeknik Kesehatan Kemenkes Semarang, Jl. Tirto Agung, Pedalangan, Banyumanik, Semarang, Jawa Tengah, Indonesia, 50268 Telp./Fax: (024) 7471276.

Find us on : Instagram, Facebook

Abstracted/Indexed by:


View My Stats
Jurnal Kesehatan Gigi is licensed under a Creative Commons Attribution 4.0 International License